Frequently Asked Questions
Everything you need to know about shopping with Protein.com.
What is your shipping policy?
We offer free standard shipping on all orders over $75. Orders are typically processed within 24-48 hours and delivered within 3-5 business days.
How do I return an item?
You can return any unworn, unwashed items with original tags within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order status?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Are your garments sustainably made?
We are committed to ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we audit all our partner factories annually.